Privacy Policy
How Moon collects, uses, and protects your information when you explore, certify, and collect art with us.
Overview
Moon (“we”, “us”, “our”) provides a platform for discovering, certifying, and trading physical artwork on the blockchain. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and app, you agree to the practices described here.
Information we collect
Information you give us: your name, email address, wallet address, and any details you submit through our contact, gallery, artist, or subscription forms.
Information collected automatically: device and browser data, IP address, and usage analytics gathered through cookies and similar technologies to keep the service secure and improve how it works.
Blockchain data: when you trade or certify a work, transaction details are recorded on a public blockchain and are, by design, permanent and outside our control.
How we use your information
To operate, maintain, and improve the platform and the experiences within it.
To respond to your enquiries, process applications from galleries and artists, and send updates you have asked to receive.
To detect, prevent, and address fraud, security incidents, and misuse of the service.
To comply with our legal obligations and enforce our terms.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run the platform, when required by law, or as part of a business transfer such as a merger or acquisition. Any partners we work with are bound to handle your data in line with this policy.
Your choices
You can unsubscribe from our updates at any time using the link in any email. You may also request access to, correction of, or deletion of the personal information we hold about you. Note that information recorded on a public blockchain cannot be altered or removed.
Data retention & security
We keep personal information only for as long as it is needed for the purposes set out above, then delete or anonymise it. We use reasonable technical and organisational measures to protect your data, though no method of transmission or storage is completely secure.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page. Significant changes will be communicated through the platform or by email where appropriate.
Contact us
Questions about this policy or your data? Reach out through our contact page and we'll be glad to help.